LAST UPDATED: APRIL 2026
Data
& Privacy
Data Protection
Transparency
Your Rights
At Bright Water Tech, we value the trust you place in us. Learn how we securely manage, protect, and handle your personal data and account information.
Encrypted Security
Your Protection
Safe management of your service data and personal info.
Privacy Policy
At Bright Water Tech, your privacy is our priority. Learn how we collect, use, and protect your information.
Policy Sections
1. Introduction
Welcome to BRIGHT WATER TECH (“we”, “our”, “us”). We are committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, maintain and protect your information when you use our services or visit our website. We adhere to high confidentiality standards and applicable data protection laws to ensure your privacy is always respected while using our services. This policy is designed in accordance with applicable Indian data protection laws.
2. Information We Collect
As a provider of water treatment services, we collect and process certain information to fulfill orders and enhance your experience. This may include:
• Personal Identification: Name, installation address, email, and phone number.
• Service Information: Product details and purchase history, equipment serial numbers, service and maintenance records
• Financial Information: Payment details (processed securely via our payment gateway partners). We do not store full payment information.
• Website Usage Data: IP address, browser type, cookies, interaction and behaviour with our website.
• Personal Identification: Name, installation address, email, and phone number.
• Service Information: Product details and purchase history, equipment serial numbers, service and maintenance records
• Financial Information: Payment details (processed securely via our payment gateway partners). We do not store full payment information.
• Website Usage Data: IP address, browser type, cookies, interaction and behaviour with our website.
3. How We Use Your Information
We use your information only for legitimate business purposes and to provide the highest quality of service:
• Order Processing: Supply and installation of water treatment systems more precisely.
• Customer Support: For addressing inquiries, scheduling installations and services, handling complaints, and providing AMC support.
• Service Improvement: Enhancing product performance, support experience and the quality of service provided.
• Communication: Sending service due reminders, share updates on new products or technology upgradation, and any offers (only with your consent).
• Order Processing: Supply and installation of water treatment systems more precisely.
• Customer Support: For addressing inquiries, scheduling installations and services, handling complaints, and providing AMC support.
• Service Improvement: Enhancing product performance, support experience and the quality of service provided.
• Communication: Sending service due reminders, share updates on new products or technology upgradation, and any offers (only with your consent).
4. Information Sharing
We treat your data with the utmost confidentiality. We do not sell or rent your personal data or identifications to others. However, your information may be shared, only when necessary, under specific circumstances:
• With our service engineers and technicians for installation, service at your doorsteps for any complaints or periodical maintenance.
• With logistics partners in case of any product / spares delivery.
• With payment gateways for secured digital transactions.
• When required by law or regulatory authorities
• With our service engineers and technicians for installation, service at your doorsteps for any complaints or periodical maintenance.
• With logistics partners in case of any product / spares delivery.
• With payment gateways for secured digital transactions.
• When required by law or regulatory authorities
5. Data Security
Bright Water Tech employs comprehensive physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel only. Our systems are secured with encryption and restricted access controls to maintain the integrity of your information. However, no system is 100% secure, and we maintain and continuously improve our security practices.
6. Data Retention
We retain customer information only as long as necessary for, providing services, maintaining service history, legal and compliance requirements. After this period, data may be safely deleted or archived.
7. Your Rights as a customer / visitor
You always reserve the right to:
• Request for access & review your personal data, service history, product details at any time.
• Request correction of inaccurate personal or installation details.
• Request deletion of your account and associated data at any time.
• Withdraw consent or opt-out for marketing communications at any time.
To exercise these rights, you may contact us directly at our exclusive customer care number or mail us your request to the designated ID. We will respond to such requests within a reasonable timeframe.
• Request for access & review your personal data, service history, product details at any time.
• Request correction of inaccurate personal or installation details.
• Request deletion of your account and associated data at any time.
• Withdraw consent or opt-out for marketing communications at any time.
To exercise these rights, you may contact us directly at our exclusive customer care number or mail us your request to the designated ID. We will respond to such requests within a reasonable timeframe.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites sometimes. We are not responsible for the privacy practices or content of those external sites.
11. Changes to this Privacy Policy
Bright Water Tech reserves the right to update this privacy policy at any time. Updated versions will be posted on our website with the revised effective date at the bottom of this page. We encourage customers and visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
12. User Consent
By using our website and services, you agree to the terms of this Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, our services, or your dealings with our website, please contact us at:
Bright Water Tech
1/31, C2, Perumal Koil St, Swarnapuri, Salem. 636004.
India
Phone: +91 9 344 366 366
Email: brightwatertech@gmail.com
Bright Water Tech
1/31, C2, Perumal Koil St, Swarnapuri, Salem. 636004.
India
Phone: +91 9 344 366 366
Email: brightwatertech@gmail.com